Players may access the Dream World by creating an account at Pokémon.com for international players, at the Pokémon Daisuki Club website for Japanese players, or at the Pokémon Korean site for Korean players. To have full access to one's account, players must first send a Pokémon to the Dream World by using their C-Gear's only Online feature, Game Sync. After doing so, players will have full access to the Global Link site. An account may only have one Pokémon Black and one Pokémon White game with access to it.
When doing certain actions for the first time, players are given a tutorial by Fennel. They may then explore the rest of the Dream World on their own. With the reopening of the Global Link site after the release of international versions of Black and White, players who had Japanese accounts prior to the reopening will be given tutorials once again. Players are also given the tutorial again when using a computer that they have not used for visiting the Dream World before.
Due to the number of people accessing the site at one time, players are given only one hour to access the Dream World every 20 hours. However, the website is occasionally under maintenance, prohibiting access.