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I've defeated Lance, Red, and all the gyms. I looked up Crasher Wake's involvement in the game, and I should be able to get the masks from him by now. But he just stands there in the department store saying something about masks, but not giving me one. What do I have to do before Crasher Wake gives me his masks?

Are you sure you haven't already received the masks? Check your fashion case.
After a few game reboots, Crasher Wake inexplicably gave me the masks. There must have been a glitch in the game.
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