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Lately my brother has been trying to play random matchup on his white 2 but it won't let him play because it says that he is banned for one hour because he disconnected. He never disconnected and the message won't go away, no matter how long he has the game on. Anybody know?

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Yes. If you cut the ds off during random matchup, you will not be able to participate in a random matchup battle for an hour. You will also not obtain Battle points (B.P.) after exiting random matchup. If it still wont let him on after an hour, save, cut off the ds, and try again. If it still messes up, it may be a glitch. I hoped this helps you.

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He's done that probably 10 times. Any other suggestions?