PokéBase - Pokémon Q&A
0 votes

I highly doubt that you can but I want to be sure. Is that possible? I'm asking because my previous account got deleted due to telling my real age and I want the stuff from it back. I still have all my codes that I used just in case and I want to get back to the TCG.

edited by
I would assume not, because when a code is used it is registered in the server as used so that people can't take advantage of it and use more than once. (unless it is a reusable code, of course)

Hope this helped!
If you're just assuming, why are you answering?
Because it might help
If you want to post something that MIGHT help, then it's usually better to post a comment. That way the question stays on the unanswered list.
Ok got it thank you

1 Answer

2 votes

According to the Terms of Use of Pokémon.com and PokémonTCG.com, users
are prohibited from creating more than one Trainer Club account.
Because of this, the support team cannot guarantee any code or
card/deck transfer between accounts.

You can, however, submit a claim if an accident had actually occurred with the input of account information. In your case, this did not happen, but you may be able to explain the situation to their support team and get back on track. Here's some more info to keep in mind:

Please retain your code cards and transaction ID numbers for future
reference. Your code cards and transaction ID numbers are vital to
servicing any code redemption issue. Without this information we may
not be able to fully address your issue, and your claim may be
We reserve the right to determine the validity of any information
submitted for the purposes of your code redemption investigation.
Providing false or altered information may result in action being
taken against your account.

I wouldn't recommend submitting a claim due to the fact that you're underage and have already provided false information, but it may be possible to get a parent to send an email and set up a new account alongside a parent account. I couldn't find any more information regarding the validity of codes following account deletion, they're rather strict in terms of rules (they're put in place to avoid situations like this). Best of luck.

edited by