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Okay, so in case you don't know, there's a softlock that is recently discovered in BDSP, that is in Candice's gym. I can't explain it clearly, but this video by DistantKingdom explains everything. Other than that, I don't really see other people doing/experiencing the softlock, however it is quite well known.

As for what I call the softlock...don't question it.

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https://www.youtube.com/watch?v=yhbGycYY5Gs
Apparently, you can't use Dig / Escape Rope or Teleport to flee from there, which is most likely that you're stuck if you don't save before.
I was trying to figure out her puzzle for like two hours. I’m really glad this didn’t happen to me

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The only way to get out of a softlock is to reset your game. That's how these kinds of things work. In the video, that guy permanently softlocks himself by saving in there.

It was also patched in the new update
commented 1 hour ago by ~Smoothie

Another interesting thing about Candice's gym in this game is that you can finish it in two moves because of the ability to walk diagonally.

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It was also patched in the new update
1 vote

In Generation VIII by pressing the button ↑ + X + B combination in the title screen players can choose to load a backup save file.

It is possible by loading a previous save file.

Source

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