Why won't Poke Transfer Lab work?

Question

I'm trying to use the Poke Transfer Lab in White 2 to bring up three Pokemon from Platinum: Shinx, Giratina, and Porygon-Z. I insert Platinum into my second DS, start the process on White 2, and go to Download Play on the Platinum DS to download "Poke Transfer ID: 48498", exactly what the games tell me to do. The White 2 game says its "sending data to the second DS", while the Platinum DS says "Loading...". After about thirty seconds of both messages, White 2 terminates the program, and the scientist says an error occurred. The Platinum DS says "There aren't 6 Pokemon in the PC Boxes for Poke Transfer to catch."

I had exactly six Pokemon in PC Box 1 when I first got the error message. Afterwards, I tried putting a Bibarel in to make seven Pokemon total, but the same error message displayed. Poke Transfer worked flawlessly when I used HeartGold a few months ago, but after 4+ attempts it fails to connect to Platinum. Both 3DS are connected to the Internet, and neither cartridge is fake.

What's going on, and how can I fix it?

Comments

Is Giratina holding Griseous Orb? Do you have the National Dex?

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None of Giratina, Shinx, or Porygon-Z are holding any items. I have the National Dex in White 2, but not Platinum.

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I would test using a different Gen 5 game with that Platinum, and then a different Gen 4 game with that white 2 and see if any of them terminate.

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Step one: Try again with heartgold. See if it works.

If yes, it’s an issue with your platinum.
If no, it’s an issue with your consoles or your Gen 5 game.

Step two (if no): Try another console.

If yes, it’s the console that’s the issue
If no, it’s probably the game.

Step three (if no):

Make sure the following:
- It’s in box one
- there’s no hms

Step four, if no:

-trade your Pokémon to HG, then try again.

If it works, it’s platinum that’s the issue.
If it doesn’t, your Pokémon are the issue.

Let me know the results of these tests. If it’s not your system, not your Gen 5, not your Pokémon, then it’s 100% your platinum. Can you confirm the platinum is authentic?

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Why did you close your answer

Answer 1

Hahaha HMs go brrrrr

Make sure your 6 Pokémon don’t have HMs

For anyone in the future with this issue, here’s a trouble shooting guide:

Try again with another gen 4 game. See if it works.
If yes, it’s an issue with your Gen 4 game.
If no, it’s an issue with your consoles or your Gen 5 game.

Make sure the following:
- It’s in box one
- there’s no hms

If you can’t get it to work with one (1) gen 4 game, but it works with another, trade your Pokémon to the working game and send them up that way.